Privacy Policy

Introduction

This Platform or our mobile application (https://get.instalocum.com/app) is set up by Instalocum. Anybody that views or uses this Platform should be aware of the following provisions. By entering this Platform, and/or downloading our mobile application (https://get.instalocum.com/app), or using any of the information herein, you are agreeing to these provisions. These provisions shall constitute a binding agreement between you (“you”, “your”, or “user”) and Instalocum ("Instalocum", “we”, “us”, or “our”). IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE PLATFORM AND YOU MUST DISCONTINUE USE AND YOU SHOULD ALSO UNINSTALL OUR APP IMMEDIATELY.‍ Instalocum reserves the right to amend or update these provisions at any time without notification, and such revised provisions have the same binding force. Our privacy practices for the activities listed below are described in this privacy statement (the "Privacy Policy"). We provide you with information about how we collect, store, access, and otherwise use personal data about individuals in accordance with your rights. In this policy, "Personal Data" refers to any information that, taken alone or in conjunction with other pieces of information, can identify a specific person.

Our goals and our identity

This privacy Policy explains how Instalocum, its affiliates, and its international branches (collectively, "Instalocum," "us," "we," or "our") collect, use, and share information about you through our online interfaces (such as Relief Work platforms and mobile applications) that we own and control, including but not limited to our mobile application (collectively referred to herein as the "Platform") . To understand what we do, please carefully read this Privacy Policy. Our Terms & Conditions also apply to your usage of our platform. In accordance with this Privacy Policy, Instalocum is the data controller of all Personal Data (as defined below) collected through the Platform and of some Personal Data obtained from third parties.

What Information is Covered by This Privacy Policy

This Privacy Policy applies to the data we obtain about you through our Platform. While some of the functions and services on our Platform can be utilized without disclosing any personal information, these features and services are necessary for the Relief Work services. You might be required to provide "Personal Data" (also known as information that can be used to identify you or "personal information") in order to use certain features and benefits on our Platform, or we could ask for it from you. Among other things, personal data can include details like your name, email address, IP address, and device identification. You are in charge of making sure that the Personal Data you give us is accurate. The Platform's functionality, the information you obtain when using the Platform, and our ability to reach you may all be hampered by inaccurate information. For instance, since email is one of the key ways we contact with you, it should be kept up to date.

What is Acceptable Use on Our Platform?

As stated in this Privacy Policy, we believe that the following are the legal bases for using your personal information:

• our use of your personal information is necessary to carry out our obligations
• Our legitimate interests include: a) managing, expanding, and developing our company; b) operating our Platform and offering our Relief Work services; d) establishing connections with other users; e) conducting research and statistical analysis; f) managing marketing and development; and g) for internal administrative and auditing needs.
• Consent is required when we need to rely on it to send you particular communications, when you give us specific information, or when local law requires it.

Depending on the kind of personal information utilized and the situation, a certain activity will have one or more legal bases. If we rely on our (or another party's) legitimate interests to use your personal information, we will conduct a balancing test to make sure that your interests or fundamental rights and freedoms that call for the protection of the personal information do not outweigh our (or the other party's) legitimate interests. On the basis of your consent, we may occasionally process your personal information for marketing reasons (which you may withdraw at any time as described below). You can revoke your consent at any time by instructing us to cease using your personal information in the manner for which we relied on it. If you refuse to give us your consent, it can be difficult for us to continue offering you some of our services.

What Data Do We Collect?

Through the Platform, we may learn the following things about users:

1. Details on how you use our Platform. When users visit our Platform, we may track, collect, and combine data about their visit, including information about which pages were seen, when they were accessed, in what sequence, and which links were clicked. We also Collect data from the URLs you used to access our Platform. It may be necessary to log each user's IP address, operating system, and browser in order to collect this data. A user's Internet Service Provider and the location of their point of connection may be known from an IP address. Your traffic may be directed to the closest regional server using location data to reduce latency and enhance your experience. When you visit our Platform, we might potentially employ web beacons and cookies. Please see our Cookies Policy for additional details on how we utilize web beacons and cookies.

2. Personal information supplied by you or through third parties. When you create an account, update or modify account information, share and/or transfer data, sign up for email updates, send us an email, and/or take advantage of other paid Relief Work services, we collect Personal Data from you. In order to react to your inquiries, supply you with the Relief Work services and/or Services you choose, provide you updates and send you emails regarding Platform maintenance or changes, we may use the Personal Data that you provide.

• Account creation. You might be required to give us certain Personal Data, including your name and email address, if you create an account on our Platform. Unless otherwise specified, all Data requested by the Application is mandatory. If such Data is not provided, the Application may not be able to provide its services. Additionally, you have the option to voluntarily give us more Personal Data. Where the Application expressly states that certain Data is not required, Users may choose not to provide the relevant Data without any consequences as to the availability or operation of the Service.
• Updates. You might be able to subscribe to updates from us via email or by posting on areas of the Platform that are only accessible to registered users. You might need to give us Personal Data, including your name and email address, in order to sign up for these Services.
• Verification of Identity. For a few Services, our App might let you validate your identity. You might need to give us or our third-party identity verification vendor Personal Data including your name, address, date of birth, and a photo ID document in order to sign up for these Services.
• Communications with Instalocum. When you email us or otherwise get in touch with us, we might get personal information from you.
• Third-Party Platforms. When you use our Platforms to visit or log in to a third-party Platform, such as Facebook, we might get personal information about you. The text and/or images of your personal data that are accessible from the third-party Platform may fall under this category. Users are responsible for any Third Party Personal Data they receive, publish, or provide to others received, published, or transmitted through this Application, and acknowledge that they have obtained the consent of the relevant third party to provide the Data to Instalocum.

How We Make Use of the Data

1. Details on how you use our Platform. By undertaking statistical analyses of the collective traits and behavior of our users, as well as by assessing demographics and interests with regard to certain areas of our Platform, we use information about your use of the Platform to develop higher quality, more helpful Services. In order to protect the safety of our Services and the Platform, we might also use your information. 2. Information that can be used to identify you, either directly from you or through third parties. Instalocum will not release any of your Personal Data unless it is directly permitted by you or as specified in this Privacy Policy. We may disclose and use Personal Data in the ways listed below, in addition to the other ways specified in this Privacy Policy, including:

• Providing the Platform and our Services. We use the Personal Data you give us to give you access to and use of the Platform and to fulfill any sharing requests you make for information, and/or services.
• Technical assistance and security. When necessary, we may utilize personal data to assist you with technical issues while also preserving the safety of our services and the Platform.
• Verification of Identity. We may use the Personal Data we collect to confirm your identity for Services that call for this, as well as to confirm that inputs made to the Platform came from you. A vendor for identity verification on the side of a third party could offer this service.
• Communications with or from us. When you email us or contact us in any way, we may use the information you give to reply to your email and/or as stated in this privacy policy. If we are able to do so lawfully, we may also use your information to contact you in the future by archiving it or using it in other communications. Where we send you emails, we might keep track of how you respond to those emails (such when you open them or click on links inside of them). We use this data to enhance and more effectively personalize our conversations with you.
• Governmental Authorities; Legal Actions and Rights. In order to establish or exercise our legal rights or to protect our property, respond to subpoenas, court orders, or other legal processes, or as otherwise required by law, we may disclose your Personal Data to various government agencies. We reserve the right to assert or waive any legal defenses or rights we may have in such circumstances. Additionally, we might divulge your Personal Data when we think it's necessary to look into, stop, or do something about illegitimate or possibly unlawful activity; to safeguard the rights, safety, or security of Instalocum, the Platform, our users, clients, or others; or in connection with our Terms and Conditions and other agreements.
• Disclosure to Potential Buyers. In the event that Instalocum sells all or a substantial portion of its equity, business, or assets—to which your personal information relates—or merges with another company, transfers its assets, or both, Instalocum may disclose and/or transfer your personal information to an acquirer, assignee, or other successor entity.
• We may archive the Personal Data and use it for research, business, or other purposes.

Retention of Personally Identifiable Shelf life

Personal data must be processed and retained for as long as it is required for the purposes for which it was collected. Your Personal Data is only retained for as long as is required to fulfill the reasons for which it was collected and processed. The duration for which we keep personal data depends on its intended use and whether it's necessary to uphold, exercise, or defend our legal rights or to comply with legal obligations. Instalocum may be permitted to retain Personal Data for a longer period of time if the User has consented to such processing until such consent is withdrawn. Upon expiration of the retention period, the Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be exercised after the expiry of the retention period.

Security and Confidentiality of Personally Identifiable Information

Except as otherwise provided in this Privacy Policy or unless such disclosure is required in particular circumstances, such as a physical threat to you or others, as permitted by applicable law, we will protect your Personal Data with industry-standard physical, technical, and administrative security measures. We will also not disclose it to third parties without your consent or except as otherwise provided in this Privacy Policy. We cannot guarantee the security of Personal Data since there is a small chance that an unauthorized third party will be able to get around our security measures or that your information will be intercepted during transmission over the Internet because it is not a completely secure environment. It is your duty to keep your login details secure. Please be aware

Your Personal Data: Your Rights

Changing or Erasing Your Personal Information

Regarding your personal data, you are entitled to a number of rights. You have access to your personal data and can verify that it is still accurate and current. You can also decide whether or not you want to receive information from us or certain of our partners, as well as ask us to remove or provide you a copy of your personal information.

Email is another way to get in touch with us if you need more information about your rights or want to exercise any of them. These rights include:

• Right to Access You have the right to get a copy of the personal information about you that we are currently processing.
• The Right to Correction. You have the right to request that any incomplete or incorrect personal information about you that we process be corrected.
• The Right to Forget (right to erasure). You have the right to ask us to erase any personal information we may have about you, but we are not required to comply if we need to keep the information to meet legal requirements, carry out legal proceedings, or defend against legal claims.
• The Right to Limit Processing. Unless we are unable to delete the data due to a legal or other obligation or because you do not want us to delete it, you have the right to restrict our processing of your personal data if you believe it to be inaccurate, our processing is unlawful, or if we no longer need to process it for a particular purpose.
• Portability Rights. If you have provided us with personal information, and we are processing that information with your consent or to carry out a contract with you or a third party who uses our services, you have the right to receive that information in a structured, electronic format and to have it transferred to another data controller.
• The Ability to Object. You have the right to object to our use of your personal data when it is necessary to protect our legitimate interests, depending on the specifics of your situation. Unless we have compelling legitimate grounds for processing that outweigh your interests and rights, or unless we need to keep processing the data to establish, exercise, or defend a legal claim, we will abide by your request.
• The Right Against Discrimination. Due to the fact that you have exercised any of your rights, you are not entitled to be denied service or to have your experience changed. Please be aware that under certain conditions, such as when we must keep your Personal Data to satisfy a legal requirement, your Personal Data may be exempt from such requests. We might need certain details from you when you email us with a request so that we can verify your identity.

Payment processing

The Application uses payment processing services that allow you to process payments made through credit card, wire transfer, or other methods. To enhance security, the Application transmits only such information as is necessary for the financial intermediaries involved in processing the transaction. Some of these services may also provide the ability to send messages to the User at specified times, such as e-mails containing invoices or notices regarding payment. Connection of the payment system is only possible for registered users. If the payment system is connected successfully, the user receives payment for paid transfers directly to the account of the connected system. User has an opportunity to connect two payment systems at the same time, in this case the choice where to pay is up to the transfer recipient (payer). None of the information that we collect about you is sold.

Changes to Our Privacy Policy

This Policy is subject to change at any time. A revised version of this Policy will be posted on this Platform if we decide to amend it. If needed by law, we may also notify you of changes in another method that we feel is fairly likely to reach you, such as via email (if we already have your contact information via an account you have with us) or another way through the Platform. Any changes to this privacy policy will take effect after we post them online and/or when they are implemented on the platform (or as otherwise indicated at the time of posting). In any situations, your continuing use of the Platform following the posting of an amended Privacy Policy signifies that you agree to its terms.

Children’s Privacy

Children are generally not permitted to use the Platform, and we do not voluntarily collect any personal information from them. We consider anyone younger than 18 to be a "child." If we discover that we have obtained a child's personal information without getting permission from the child's parent or legal guardian, we will delete it. We invite concerned parents to get in touch with us.

Complaints

Please get in touch with us using the details below if you have a complaint about this policy or any aspect of your personal information that we maintain. You have the option to file a complaint with the local data protection authority if you're not happy.

Contact Us

We've made it easy for you to seek a copy of your information, unsubscribe from our email list, ask a question regarding the privacy of your data, or request that your data be deleted. If you need to contact support, please email us at [email protected] if you have any inquiries about our Relief Work services. We will strive to review and respond to all requests as soon as possible.